Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 29, 2025 - 22:00 CET
Scheduled
Dear EMIL Insurance Suite user (EIS),
We would like to inform you about upcoming maintenance work for our Frankfurt region. The maintenance is scheduled for: • Saturday, November 29, 2025, from 10:00 PM CET • until Sunday, November 30, 2025, 02:00 AM CET
During this period, our services will generally remain available; however, brief periods of reduced performance may occur.
This maintenance is necessary to ensure the continued reliability and performance of our services.
Best regards
Service Operations | EMIL Group
Posted Nov 24, 2025 - 10:09 CET
This scheduled maintenance affected: EU Frankfurt (Accounts API, Auth API, Billing API, Claims API, Customers API, Documents API, Insurance API, Payments API, Process Manager API, Public API, Tenants API, EIS Admin).