Completed
The scheduled maintenance has been completed.
Posted Mar 01, 2026 - 04:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 28, 2026 - 22:00 CET
Scheduled
Dear EMIL Insurance Suite user (EIS),
We would like to inform you about upcoming maintenance work for our Frankfurt and Zurich regions. The maintenance is scheduled for:
• Saturday, February 28, 2026, from 10:00 PM CET
• until Sunday, March 1 , 2026, 02:00 AM CET
During this period, our services will generally remain available; however, brief periods of reduced performance may occur.
This maintenance is necessary to ensure the continued reliability and performance of our services.
Best regards
Service Operations | EMIL Group
Posted Feb 02, 2026 - 13:45 CET
This scheduled maintenance affected: EU Frankfurt (Accounts API, Auth API, Billing API, Claims API, Customers API, Documents API, Insurance API, Payments API, Process Manager API, Public API, Tenants API, EIS Admin, Emily) and EU Zürich (Accounts API, Auth API, Billing API, Claims API, Customers API, Documents API, Insurance API, Payments API, Process Manager API, Public API, Tenants API, EIS Admin, Emily).